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Viral Loops

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Company health

Employee growth
33% decrease in the last year
Financing
September 2015 - $285K

Ratings

G2
3.3/5
(18)
Capterra
4.5/5
(63)

Viral Loops description

Viral Loops helps businesses grow by getting their customers to spread the word. Using pre-built templates, you can quickly set up referral programs where customers earn rewards for getting friends to sign up. It works with popular platforms like Shopify and Mailchimp, requires no coding to manage, and includes features to prevent abuse.


Who is using Viral Loops?


Who is Viral Loops best for

We find that Viral Loops is a strong choice for businesses seeking growth through referral and viral marketing, especially in e-commerce. Users appreciate its ease of use and responsive support. Keep in mind that some users find the pricing high and have noted issues with certain functionalities.

  • We find it fits best with small to medium-sized companies aiming to scale through referral and viral marketing strategies.

  • In our experience, Viral Loops is particularly effective for e-commerce businesses looking to boost growth through referrals.


Viral Loops features

Supported

Referral Programs: Viral Loops provides referral programs to help businesses grow through word-of-mouth marketing. This feature allows companies to incentivize customers to refer their friends and family, rewarding both the referrer and the referred friend.

Supported

Referral Waitlists: Viral Loops offers referral waitlists, enabling businesses to build anticipation and generate leads before launching a product or service. This feature allows companies to capture early interest and reward those who join the waitlist.

Supported

NEWSLETTER Refer-a-Friend: The platform provides Newsletter Refer-a-Friend campaigns, allowing businesses to grow their email lists by incentivizing subscribers to refer their friends. This feature allows companies to leverage their existing newsletter to acquire new subscribers.

Supported

Invite-based Giveaways: Viral Loops enables Invite-based Giveaways, allowing businesses to generate excitement and engagement by offering prizes to those who invite their friends to participate. This feature encourages viral sharing and increases brand awareness.

Supported

Custom referral campaigns with no code: Viral Loops allows users to create custom referral campaigns without any coding knowledge. This no-code feature enables businesses to easily design and launch referral programs tailored to their specific needs.

Supported

Beautiful widgets that match the look and feel of your brand: Viral Loops provides beautiful widgets that can be customized to match the look and feel of a brand. This feature allows businesses to create a seamless and visually appealing referral experience for their customers.

Supported

Pages dedicated to your referral program: The platform offers dedicated pages for referral programs, providing a central hub for customers to learn about the program and track their progress. This feature enhances the user experience and makes it easier for customers to participate in the referral program.

Supported

Have a clear overview of your campaign performance: Viral Loops provides a clear overview of campaign performance, allowing businesses to track key metrics and optimize their referral programs. This feature enables data-driven decision-making and helps businesses maximize the effectiveness of their referral campaigns.

Supported

Integrations with favorite tools: Viral Loops offers integrations with various tools, allowing businesses to seamlessly connect their referral programs with their existing marketing and sales systems. This feature streamlines the referral process and enhances data tracking.

Supported

API for developers: Viral Loops provides an API for developers, allowing businesses to build custom integrations and extend the platform's functionality. This feature enables advanced users to tailor the platform to their specific needs and create unique referral experiences.

Qualities

We evaluate the sentiment that users express about non-functional aspects of the software

Value and Pricing Transparency

Neutral
-0.25

Customer Service

Strongly positive
+0.88

Ease of Use

Strongly positive
+0.88

Reliability and Performance

Rather positive
+0.5

Ease of Implementation

Strongly positive
+0.71

Viral Loops reviews

We've summarised 81 Viral Loops reviews (Viral Loops Capterra reviews and Viral Loops G2 reviews) and summarised the main points below.

Pros of Viral Loops
  • The ability to help me collect data for a giveaway
  • Excellent customer support
  • The team is incredibly responsive and the product works perfectly
  • Easy to use and easy to navigate
  • The product is great
Cons of Viral Loops
  • The Boost Campaign functionality doesn\'t work properly
  • Connecting it to your newsletter website is not easy
  • The price is quite high
  • The double opt-in feature could be available on the startup plan
  • Ability to customise landing pages is limited
  • More clarity on the type of campagne I was making would be nice, as I spent a lot of time on the wrong type to start

Viral Loops pricing

The commentary is based on 14 reviews from Viral Loops Capterra reviews and Viral Loops G2 reviews.

We find that Viral Loops' pricing is generally considered good value, especially by those who have used other platforms. However, some users, especially startups, feel the starting price is high and would appreciate a cheaper plan with fewer features. A few users found unexpected charges and difficulty canceling frustrating.

Users sentiment

Neutral
-0.25

Viral Loops alternatives

  • Logo of Rewardful
    Rewardful
    Effortless affiliate program management for Stripe and Paddle.
    Read more
  • Logo of Jungle Scout
    Jungle Scout
    Find profitable Amazon products, analyze competition, and grow sales.
    Read more
  • Logo of UpViral
    UpViral
    Referral marketing platform for contests and giveaways to grow your audience.
    Read more
  • Logo of Prefinery
    Prefinery
    Referral programs and viral waitlists for pre-launch buzz.
    Read more
  • Logo of KickoffLabs
    KickoffLabs
    Launch viral contests and giveaways to grow your audience.
    Read more
  • Logo of Referral Factory
    Referral Factory
    Automated referral programs, boosting customer acquisition through sharing.
    Read more

Viral Loops FAQ

  • What is Viral Loops and what does Viral Loops do?

    We find Viral Loops is a referral marketing platform that helps businesses grow through word-of-mouth. It offers pre-built templates for referral programs, waitlists, giveaways, and newsletter campaigns, integrating with popular platforms like Shopify and Mailchimp. No coding is required.

  • How does Viral Loops integrate with other tools?

    We find Viral Loops integrates with popular marketing and sales tools to streamline your referral process. It works with platforms like Shopify and Mailchimp, making it easy to connect with your existing systems. An API is also available for developers needing more specialized integrations.

  • What the main competitors of Viral Loops?

    We find that Viral Loops' main competitors include Referral Factory, Ambassador Software, Cello, and Smile.io, all offering referral and customer loyalty programs. Rewardful focuses on affiliate programs, while Jungle Scout centers on Amazon product research.

  • Is Viral Loops legit?

    We find Viral Loops to be a legitimate platform. User reviews on G2 and Capterra are mostly positive, highlighting ease of use and excellent customer support. However, some users have raised concerns about pricing and limited customization options.

  • How much does Viral Loops cost?

    Unfortunately, Viral Loops doesn't publicly share their pricing details. We recommend contacting their sales team directly for a customized quote based on your specific needs.

  • Is Viral Loops customer service good?

    We find that Viral Loops' customer support is generally viewed positively. Users praise the team's responsiveness, helpfulness, and patience. However, some have experienced difficulties scheduling meetings due to time zone differences. A few negative reviews mentioned unmet promises and billing issues.


Reviewed by

MK
Michal Kaczor
CEO at Gralio

Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.

TT
Tymon Terlikiewicz
CTO at Gralio

Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.

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