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Epic description
Epic provides software for healthcare organizations. Their products help manage patient records, assist healthcare professionals in making decisions, and streamline administrative tasks for medical practices. Primarily serving large hospital networks and healthcare systems, Epic aims to improve patient care, increase efficiency, and support better health outcomes.
Who is Epic best for
Epic is tailored for large hospital networks and healthcare systems seeking to enhance patient care and streamline administrative tasks. We've noticed users appreciate its comprehensive patient record system and customizable interface. Some users mention occasional system freezes and a steep learning curve.
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For large enterprises (1001+ employees), Epic streamlines operations and improves patient care effectively.
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In our experience, Epic is a strong fit for organizations within the Healthcare, Wellness, and Pharmaceutical sectors.
Epic features
Supported Life Sciences Solutions: Epic offers software solutions for Life Sciences, facilitating research and development in the pharmaceutical and biotechnology industries. |
Supported Care in the Home Support: Epic provides software to support care in the home, enabling remote patient monitoring and telehealth services. |
Supported Social Safety Net Solutions: Epic provides software to help social safety net organizations manage and deliver services to vulnerable populations. |
Supported Interoperability & Data Exchange: Epic's software promotes interoperability, allowing seamless data exchange between different healthcare systems. |
Supported Artificial Intelligence Integration: Epic integrates Artificial Intelligence (AI) throughout its software to improve workflows and decision-making for healthcare professionals. |
Supported Appointment Management: Epic offers Appointment Management, allowing patients to schedule and manage their appointments online. |
Supported Billing Management: Epic offers comprehensive Billing Management tools, facilitating accurate and efficient billing processes. |
We evaluate the sentiment that users express about non-functional aspects of the software
Ease of Use
Reliability and Performance
Epic reviews
We've summarised 930 Epic reviews (Epic G2 reviews) and summarised the main points below.
- Easy to use and navigate.
- Comprehensive patient record system.
- Customizable interface with personalized options.
- Care Everywhere feature for seamless record sharing between facilities.
- Too many clicks to achieve one action.
- System frequently freezes and requires a restart.
- It can be difficult to send and view provider messages.
- Training is time-consuming and overwhelming for new users.
Epic pricing
The commentary is based on 11 reviews from Epic G2 reviews.
We find that Epic is generally considered a valuable and powerful EHR, despite the high initial cost and ongoing expenses. Many users mention the cost as a drawback, but often justify it due to the system's comprehensive features and benefits.
See the Epic pricing page.
Epic alternatives
epic vs Practice by NumbersAutomate dental practice tasks, boost patient engagement, and simplify admin.Read more
Epic FAQ
We find that Epic offers comprehensive software solutions for large healthcare organizations, managing patient records, aiding healthcare professionals in decision-making, and streamlining administrative tasks. It aims to enhance patient care, boost efficiency, and drive better health outcomes, primarily serving large hospital networks.
What is Epic and what does Epic do?
We find that Epic offers comprehensive software solutions for large healthcare organizations, managing patient records, aiding healthcare professionals in decision-making, and streamlining administrative tasks. It aims to enhance patient care, boost efficiency, and drive better health outcomes, primarily serving large hospital networks.
Epic promotes interoperability, enabling seamless data exchange between different healthcare systems. It also integrates AI throughout its software to enhance workflows and decision-making. We find this combination particularly helpful for large healthcare systems.
How does Epic integrate with other tools?
Epic promotes interoperability, enabling seamless data exchange between different healthcare systems. It also integrates AI throughout its software to enhance workflows and decision-making. We find this combination particularly helpful for large healthcare systems.
We find that Epic's main competitors include Carepatron, a streamlined practice management solution, and several dental practice management software options like Dentrix, XLDent, CareStack, Open Dental, and Practice by Numbers.
What the main competitors of Epic?
We find that Epic's main competitors include Carepatron, a streamlined practice management solution, and several dental practice management software options like Dentrix, XLDent, CareStack, Open Dental, and Practice by Numbers.
Yes, Epic is a legitimate company providing software solutions for healthcare organizations. We find that they are highly rated on G2 and focus on improving patient care and streamlining administrative tasks. However, some users find the system complex and training intensive.
Is Epic legit?
Yes, Epic is a legitimate company providing software solutions for healthcare organizations. We find that they are highly rated on G2 and focus on improving patient care and streamlining administrative tasks. However, some users find the system complex and training intensive.
I couldn't find any pricing details for Epic. Contact their sales team directly to get a personalized quote. They can assess your needs and provide accurate cost information.
How much does Epic cost?
I couldn't find any pricing details for Epic. Contact their sales team directly to get a personalized quote. They can assess your needs and provide accurate cost information.
Based on user reviews, Epic's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, especially during implementation and training. While some users mention occasional difficulties reaching support, the overall sentiment towards Epic's customer service is favorable.
Is Epic customer service good?
Based on user reviews, Epic's customer service receives positive feedback. Users highlight the helpfulness and responsiveness of the support team, especially during implementation and training. While some users mention occasional difficulties reaching support, the overall sentiment towards Epic's customer service is favorable.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
An AI tool that observes your work, finds inefficiencies, and suggests smarter ways to do things. Maybe you can use your tools better, automate tasks, or switch software.