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Clerk Chat description
Clerk Chat is a business texting platform designed for mid-sized and larger companies, especially in industries like finance, government, and customer service. It allows you to use your existing phone number for mass texts, personalized messages, and two-way conversations with customers. Clerk Chat integrates with popular apps like Salesforce, Slack, and Microsoft Teams, letting you manage communication within your existing workflows. The platform focuses on providing secure and compliant messaging, particularly emphasizing its 10DLC registration assistance and data security measures.
Who is Clerk Chat best for
Clerk Chat offers secure business texting for medium to large companies, especially in finance, government, and customer service. Users praise its easy-to-use interface, integrations, and responsive support. Some users mention occasional bugs and inconsistencies with number porting.
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Best for medium to large businesses (101+ employees), particularly those with 1000+ employees.
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Ideal for finance, government, and customer service industries needing secure and compliant texting.
Clerk Chat features
Supported Clerk allows businesses to have personal conversations with every customer in any language, 24/7, all from their business phone. |
Supported Clerk Chat enables AI agents that provide concierge-level service for your brand. |
Supported Clerk integrates with the leading messaging channels so you can engage with your customers wherever they are. |
Supported Clerk centralizes all your customer conversations in one easy-to-use platform. |
Supported Clerk uses AI to personalize interactions with your customers. |
Supported Clerk offers 24/7 customer support across various messaging channels. |
Supported Clerk offers multilingual support to enable conversations with customers in any language. |
We evaluate the sentiment that users express about non-functional aspects of the software
Value and Pricing Transparency
Customer Service
Ease of Use
Reliability and Performance
Ease of Implementation
Scalability
Clerk Chat reviews
We've summarised 85 Clerk Chat reviews (Clerk Chat TrustPilot reviews and Clerk Chat G2 reviews) and summarised the main points below.
- Easy-to-use and intuitive interface.
- Seamless integration with Microsoft Teams, Slack, and Salesforce.
- Excellent and responsive customer support.
- Cost-effective pricing, especially compared to per-message models.
- Useful features like shared inboxes, templates, and out-of-office replies.
- Some tasks like importing numbers require tech support involvement.
- Number porting and SMS activation can be inconsistent.
- Twilio integration has issues.
- Occasional glitches and bugs.
- Usage reports incur extra charges.
Clerk Chat pricing
The commentary is based on 7 reviews from Clerk Chat G2 reviews and Clerk Chat TrustPilot reviews.
Clerk Chat is praised for its affordable pricing, especially for small to medium businesses. Users appreciate the fixed per-user cost for a full-featured messaging service, contrasting favorably with per-message pricing models. While some find the overall cost and reporting add-ons expensive, many consider it cost-effective and user-friendly.
Users sentiment
See the Clerk Chat pricing page.
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Clerk Chat has a free plan.
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Clerk Chat has a free trial.
100 messages, Bring your own numbers. All features.
Unlimited messages*, 5000 Contacts, Bring your own numbers. Essential features.
Unlimited messages*, Message campaigns, Bring your own numbers. Power features.
Custom MSA, Defined SLAs, Custom Integrations. Dedicated account manager.
Clerk Chat alternatives
Clerk Chat FAQ
Clerk Chat is a secure business texting platform for mid-sized and large companies. It enables personalized mass texts, two-way customer conversations, and integrations with Salesforce, Slack, and Microsoft Teams, all while ensuring data security and compliance.
What is Clerk Chat and what does Clerk Chat do?
Clerk Chat is a secure business texting platform for mid-sized and large companies. It enables personalized mass texts, two-way customer conversations, and integrations with Salesforce, Slack, and Microsoft Teams, all while ensuring data security and compliance.
Clerk Chat integrates with popular platforms like Salesforce, Slack, and Microsoft Teams, enabling streamlined workflows. This multi-channel integration allows businesses to manage communication and customer interactions within their existing systems.
How does Clerk Chat integrate with other tools?
Clerk Chat integrates with popular platforms like Salesforce, Slack, and Microsoft Teams, enabling streamlined workflows. This multi-channel integration allows businesses to manage communication and customer interactions within their existing systems.
Clerk Chat's top competitors include Twilio, Textedly, Attentive, and OpenPhone. These platforms offer similar business texting and communication features, catering to various business needs and sizes. Other alternatives like Google Voice and Brevo provide broader communication and marketing tools.
What the main competitors of Clerk Chat?
Clerk Chat's top competitors include Twilio, Textedly, Attentive, and OpenPhone. These platforms offer similar business texting and communication features, catering to various business needs and sizes. Other alternatives like Google Voice and Brevo provide broader communication and marketing tools.
Clerk Chat appears legitimate, boasting positive reviews on G2 and TrustPilot with an average rating of 4.7-4.8/5. Users praise its ease of use, integrations, and customer support. While some inconsistencies with number porting and occasional bugs are reported, Clerk Chat is generally considered safe and reliable for business texting.
Is Clerk Chat legit?
Clerk Chat appears legitimate, boasting positive reviews on G2 and TrustPilot with an average rating of 4.7-4.8/5. Users praise its ease of use, integrations, and customer support. While some inconsistencies with number porting and occasional bugs are reported, Clerk Chat is generally considered safe and reliable for business texting.
Clerk Chat's pricing includes a free plan with 100 messages. Paid plans are Growth at $9.99/user/month and Ultimate at $19.99/user/month. The Enterprise plan has custom pricing. Add-ons like Global Relay and Smarsh are available for $14.99/seat/month.
How much does Clerk Chat cost?
Clerk Chat's pricing includes a free plan with 100 messages. Paid plans are Growth at $9.99/user/month and Ultimate at $19.99/user/month. The Enterprise plan has custom pricing. Add-ons like Global Relay and Smarsh are available for $14.99/seat/month.
Clerk Chat's customer service is generally considered excellent. Users frequently praise the responsiveness and helpfulness of the support team, highlighting their quick responses and effective problem-solving. However, some have experienced difficulty with specific technical issues requiring more extensive support.
Is Clerk Chat customer service good?
Clerk Chat's customer service is generally considered excellent. Users frequently praise the responsiveness and helpfulness of the support team, highlighting their quick responses and effective problem-solving. However, some have experienced difficulty with specific technical issues requiring more extensive support.
Reviewed by
Michal has worked at startups for many years and writes about topics relating to software selection and IT management. As a former consultant for Bain, a business advisory company, he also knows how to understand needs of any business and find solutions to its problems.
Tymon is a seasoned CTO who loves finding the perfect tools for any task. He recently headed up the tech department at Batmaid, a well-known Swiss company, where he managed about 60 software purchases, including CX, HR, Payroll, Marketing automation and various developer tools.
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